At Relent Cyber College, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or enroll in our courses. By accessing our website or registering for our programs, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of personal information to provide you with a better educational experience and support. This includes:

1.1 Personal Identification Information

When you register for courses, sign up for newsletters, or contact us, we may collect personal details such as:

• Relent Cyber College
• relently@gmail.com
• Relent Cyber College Usnaz Tower New Bus Stand Thalassery 670 101
• +91 8590181590 / +91 9526384148 / 0490 2341055

1.2 Course-Related Information

We collect information related to your participation in our courses, including:

• Course enrollment and progress
• Assignments and exam submissions
• Interaction with course materials (e.g., video views, quizzes, downloads)

1.3 Technical Information

We automatically collect certain technical information when you use our website or access our online courses, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website and pages visited

1.4 Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as Google Analytics) to enhance user experience, analyze trends, and track your activity on our website. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies through your browser settings, but some parts of the website may not function properly without them.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Educational Services

• To process course registrations and payments
• To create and manage your student account
• To deliver course materials, assignments, and grades
• To communicate with you about course-related updates and announcements

2.2 Customer Support

• To respond to inquiries, resolve issues, and provide assistance with your courses
• To contact you regarding administrative matters, such as course changes or payment issues

2.3 Improving Our Services

• To analyze usage trends and improve the quality of our courses and website functionality
• To conduct surveys and gather feedback for course improvements

2.4 Marketing and Promotions

• To send you marketing emails, newsletters, or special offers related to our courses (you can opt out of these communications at any time by following the unsubscribe link in the email)

2.5 Legal Compliance

• To comply with legal requirements or respond to requests from authorities, including law enforcement agencies or regulatory bodies

3. How We Protect Your Information

At Relent Cyber College, we take the security of your personal data seriously and implement a variety of technical and organizational measures to safeguard your information:

• Encryption: Sensitive data, such as payment information, is encrypted using secure encryption methods.
• Access Control: We restrict access to personal data to authorized personnel only, based on job requirements.
• Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
• Security Protocols: We use industry-standard security technologies and procedures to protect your information from unauthorized access, alteration, or destruction.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

Relent Cyber College does not sell, rent, or lease your personal data to third parties. However, we may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering courses. These providers are bound by confidentiality agreements and are only allowed to use your data to perform services on our behalf.

4.2 Legal and Compliance

We may disclose your personal data if required to do so by law or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate potential violations of our policies.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction. We will notify you if this occurs, and your data will remain protected under this Privacy Policy.

5. Your Rights and Choices

5.1 Access to Your Information

You have the right to request access to the personal information we hold about you. You may contact us to request a copy of your data or to correct any inaccuracies.

5.2 Opt-Out and Unsubscribe

You may choose to opt-out of marketing emails or promotional communications at any time by clicking the unsubscribe link in the email. You can also manage your communication preferences through your account settings.

5.3 Delete Your Information

You may request that we delete your personal information, subject to certain legal and contractual limitations. Please note that we may need to retain certain data for record-keeping or legal compliance purposes.

5.4 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format. This allows you to transfer your data to another service provider if you wish.

6. Children’s Privacy

Relent Cyber College does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information as quickly as possible. If you believe we have collected information from a child, please contact us immediately.

7. International Data Transfers

If you are located outside of the country where Relent Cyber College operates (e.g., the United States), your personal data may be transferred to and processed in that country. By using our services, you consent to the transfer of your data to countries that may not have the same level of data protection as your home country.

8. Changes to This Privacy Policy

Relent Cyber College reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will post the revised policy on this page, along with the updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email:relently@gmail.com
Cont:+91 8590181590 / +91 9526384148 / 0490 2341055
Address:Relent Cyber College Usnaz Tower New Bus Stand Thalassery 670 101